Terms of Use

Welcome to Transcriptionhub.com

Welcome to e24 Technologies LLC DBA Transcription Hub's websites (referred to collectively as the "Site"). In accordance with the following "Terms of Service," e24 Technologies LLC DBA Transcription Hub (Together with its affiliated companies - "Transcription Hub", "we", "our," or "us") provides its services (described below) to you (“User”) through its websites (collectively, the "Site") and through its related services (collectively, such services, including any new features and applications, and the Site, the "Service(s)").

Terms

Parts of these Terms of Service may be changed or modified at any time, at our sole discretion. If we do make a change, we'll put the updates on this page and let User know when these terms were last modified at the top of the page. Additionally, we will let User know via the user interface for the Services, an email message or through other reasonable means. Any such modifications will take effect no sooner than fourteen (14) days after they are posted, with the exception of modifications addressing new Services features or modifications necessitated by legal requirements, which will take effect right away. The amended Terms of Service are accepted by the User if the User continues to use the Service after the date on which any such changes take effect. Do not use or access (or continue to use or access) the Service if User do not agree to be bound by these or any updated Terms of Service.

Also, any additional terms for certain services that may be placed on the service at any time, including, without limitation, the Privacy Policy found at privacy-policy, will apply to User when using those services. All of these terms are hereby referenced in and made a part of these Terms of Service.

Use and Access to the Service

Services Description:The service is created to offer straightforward and effective transcription, video captioning, translation, and other associated document services.

User Registration Obligations:: For some elements of the Service, User might need to register with Transcription Hub in order to access and utilize them. If User decide to sign up for the Service, User agrees to do so by providing and keeping truthful, accurate, current, and full details about themself as asked by the registration form for the Service. Our Privacy Policy applies to registration data as well as some other information we may have about User. User cannot use the Service, with or without registering, if User are under the age of 13. Additionally, if User are under 18, User's parent or legal guardian must give their consent before User can use the Service, whether User register or not.

Account, password, and security for Users:: If User have a user account, User are in responsible for keeping it secure, and User alone are accountable for any and all acts that take place while using it. User agree to (a) alert Transcription Hub as soon as User becomes aware of any unauthorized use of User's password or account or any other security breach and (b) make sure to log out of User account at the end of each time User uses the Service. If User don't follow this Section, Transcription Hub won't be responsible for any losses or damages that result.

Modifications to Service:: The Service (or any portion thereof) may be changed or discontinued by Transcription Hub with or without notice, whether temporarily or permanently. User acknowledge that in the event that the Service is modified, suspended, or terminated, Transcription Hub won't be held responsible to the user or any other parties.

Standard Procedures for Use and Storage:: User agree that Transcription Hub may establish general guidelines and restrictions for using the service, including the maximum retention period for content such as documents, data, or other files as well as the maximum amount of storage space that may be allocated on Transcription Hub's servers on User's behalf. User acknowledge that Transcription Hub is not liable or responsible for any lost or deleted files, data, or other uploaded, maintained, or modified content. User agree that Transcription Hub retains the right to close accounts that have been inactive for a protracted amount of time. Furthermore, User agree that Transcription Hub retains the right, in its sole discretion, to alter these policies at any time with or without prior notice.

Conditions of Use

User behavior: You are solely responsible for any and all "content" that you upload, post, publish, or otherwise make available over the Service, including any information, data, text, images, software, music, moving pictures, sound, graphics, photos, and emails. The following are a few instances of the kinds of information and/or applications that Transcription Hub deems to be illegal or prohibited. If anyone violates this provision, Transcription Hub reserves the right to launch an investigation and take the necessary legal action, which may include, but is not limited to, taking down the offending content from the Service, suspending or terminating the offender's account, and notifying law enforcement. You acknowledge and accept that you won't

• email or otherwise upload any content that (i) violates another party's intellectual property or other proprietary rights; (ii) you are not authorized to upload under any law or under a contract or other fiduciary relationship; (iii) contains computer viruses or other code, files, or programs that are intended to disrupt, limit, or damage the functionality of any computer software or hardware or telecommunications equipment; or (iv) poses or creates a privacy or security risk;(v) constitutes unsolicited or unauthorized solicitation, including but not limited to "junk mail," "spam," "chain letters," "pyramid schemes," "contests," "sweepstakes," and any other type of solicitation;(vi) is unlawful, damaging, threatening, abusive, harassing, tortuous, overly violent, defamatory, vulgar, obscene, pornographic, libelous, invading another person's privacy, hateful racially, ethnically, or otherwise unacceptable;(vii) in Transcription Hub's exclusive discretion, is offensive, prevents another person from using or enjoying the service, or could expose Transcription Hub or its users to liability of any kind
• disobey any requirements, procedures, policies, or regulations of networks linked to the Service, or interfere with or disrupt the Service, servers, or networks connected to the Service;
• breach any enforceable laws, whether they be local, state, national, or international, or any rules;
• impersonate any person or entity, or falsely claim or otherwise indicate your association with someone or any entity;
• enquire about the personal details of anyone who is under 18;
• extract or gather other users' email addresses or other contact details from the service using electronic or other methods in order to send them unsolicited emails or other types of unsolicited messages;
• advertise or make any offers to purchase or sell any products or services for commercial purposes which is not specifically authorized;
• further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or
• access, attempt to access, or in any other way gain any materials or information by any method that was not intended to be made available or supported by the Service.

Fees: User will have to make one or more payments and give Transcription Hub information about User's credit card or other payment method in order to utilize the Services. User certifies to Transcription Hub that the information provided is accurate and that User has authorization to use the payment instrument.

1. User will pay Transcription Hub the then applicable fees described in the Transcription Hub website or the invoices raised for the Services in accordance with the terms therein (the “Fees”). If the use of the Services exceeds the Service terms mentioned in the order/ invoice or otherwise requires the payment of additional fees (per the terms of this Agreement), User shall be billed for such usage and user agrees to pay the additional fees in the manner provided herein.
2. The services provided is prepaid service and hence countdown for turn around and work on transcription starts after completion of the payment process.
3. On a as need basis, Transcription Hub may choose to bill users through an invoice, in which case, full payment for invoices issued in any given period must be received as per the agreed terms as defined within “Custom Agreement”
4. We reserve the right to change Transcription Hub 's price anytime.
5. User agree to pay Transcription Hub the amount that is specified in the Service in accordance with the terms therein and this Terms of Service. We reserve the right to change Transcription Hub 's price anytime. User's continued use of the Service after the price change becomes effective constitutes User agreement to pay the changed amount. User shall be responsible for all taxes associated with Services other than U.S. taxes based on Transcription Hub 's net income.

For International Use Only- Special Notice: Given the international nature of the Internet, User agree to abide by all local laws and regulations when using the Service, including those relating to acceptable online behavior and content.

Commercial Use: User agree not to use any part of the Service, use of the Service, or access to the Service for any commercial endeavors unless expressly permitted herein or in the Service, and User further agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, or otherwise commercially exploit any part of the Service.

Intellectual Property Rights

User understand and agree that the Service may contain features or content (collectively, "Service Content") that are covered by copyright, patent, trademark, trade secret, or other intellectual rights and laws. Service Content also includes software and trademarks. Except for User's own User Content (as defined below), which User lawfully upload to the Service, User agree not to alter, copy, frame, scrape, rent, lease, loan, sell, distribute, or create derivative works based on the Service or the Service Content, in whole or in part, without Transcription Hub's express permission. User agree to refrain from using any data mining, robots, scraping, or other similar data collection or extraction techniques in conjunction with User's use of the Service. Any use of the service or its content that isn't expressly permitted by these terms is strictly forbidden. The service's core technology and any software that is delivered in conjunction with it are owned by Transcription Hub, its affiliates, and our partners (the "Software"). User acknowledge not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by Transcription Hub.

Trademarks and service marks (collectively the "e24 Technologies Trademarks"). The names, logos, and other identifiers of other businesses, goods, and services that are mentioned in or shown through the Service could be trademarks or service marks of their respective owners, who may or may not be linked to, affiliated with, or endorsing Transcription Hub. The names and logos of the other party may be included on any vendor or customer lists, including online lists, by either Transcription Hub or by User. Additionally, User consent to take into account the following upon written or verbal request from Transcription Hub: In order to publicize the partnership, parties may: (a) distribute joint or separate press releases; (b) act as customer references; or (c) provide case studies or other types of textual or digital collateral.

The Transcription Hub name and logos are trademarks and service marks of Transcription Hub (collectively the "e24 Technologies Trademarks"). Other company, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Transcription Hub. Either Transcription Hub or User may include the other party's name and logo on any customer or vendor lists, including lists online. User also agree to consider the following upon Transcription Hub 's written or verbal request: (a) issuing joint or individual press releases regarding the relationship; (b) serving as a customer reference; or (c) creating

case studies or other such written or digital collateral. Nothing else contained in these Terms of Service grants, implicitly or explicitly, by implication, infringement, or otherwise, any license or right to use any Transcription Hub Trademark displayed on the Service without our prior, express written consent in each case. The whole goodwill created by the usage of the Transcription Hub trademarks will only be used to our benefit. Nothing else contained in these Terms of Service grants, implicitly or explicitly, by implication, infringement, or otherwise, any license or right to use any Transcription Hub Trademark displayed on the Service without our prior, express written consent in each case. The whole goodwill created by the usage of the Transcription Hub trademarks will only be used to our benefit.

Confidentiality: Any content (including written documents, audio files, and videos) or other text that User give Transcription Hub for the purpose of receiving the Services will be considered User's "Confidential Information," unless it: (a) becomes known to Transcription Hub directly or indirectly from a source other than one who has a duty of confidentiality to User; (b) becomes known to Transcription Hub directly or indirectly from a source other than one who has an obligation of confidentiality to User. The Confidential Information will only be used by Transcription Hub to provide the Services to User and to enhance our technology and services (the "Permitted Purpose"). With the exception of providing such Confidential Information to our directors, officers, employees, agents, consultants, contractors, related third parties, representatives, or affiliated entities (collectively, "Associated Persons") who need access to such Confidential Information in connection with the Permitted Purpose. Transcription Hub will take all the reasonable precautions to keep User confidential information private. Transcription Hub will use commercially reasonable efforts to give User notice of such requirement (to the extent legally permissible) and will allow User to intervene in any pertinent proceedings to protect User interests in User Confidential Information in the event that Transcription Hub is required by law to make any disclosure of any of User Confidential Information, whether by subpoena, judicial or administrative order, or otherwise.

Third Party Material: Transcription Hub cannot be held responsible in any way for any third party's (including user's) content or materials, including, but not limited to, any mistakes or omissions in the content or any loss or damage of any kind resulting from the use of any such content. User understand that while Transcription Hub does not pre-screen content, it does have the right (but not the responsibility) to reject or remove any content that is made accessible over the Service at their sole discretion. Without limiting the aforementioned, Transcription Hub and its designees reserve the right to delete any content that the company deems to be otherwise objectionable or in violation of these Terms of Service. User agree that User must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

User Content Transmitted Through the Service: You represent and warrant that you own (or have sufficient rights to) all right, title, and interest in and to such User Content, including, without limitation, all copyright and publicity rights therein, with respect to content or other materials you upload through the Service or share with other users or recipients. By submitting any User Content, you are giving Transcription Hub and its affiliated businesses a non-exclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, perform, upload, distribute, store, modify, and otherwise use your User Content in connection with the operation of the Service on your behalf, in any form, medium, or technology now known or later developed.

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information that you provide to Transcription Hub regarding the Service ("Submissions") is non-confidential and that Transcription Hub is free to use the Submissions in any way, whether commercial or not, without your permission or payment.

You acknowledge and accept that Transcription Hub may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Transcription Hub, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Data

To allow Transcription Hub to use the Data in accordance with this Section, User is entirely responsible for obtaining all required consents under all relevant laws and regulations. In line with this Section and 45 C.F.R. 164.514, User grants Transcription Hub authorization to use the Data as described above and to de-identify the Data as necessary. Transcription Hub and third parties acting under the direction of Transcription Hub may use, compile (including creating statistical and other models), annotate and otherwise analyze the Data to develop, train, tune, enhance and improve the speech recognition, natural language understanding, including machine learning, artificial intelligence models and other components of its software and services. All intellectual property rights in such software and services shall be owned by Transcription Hub to the extent that any Data are compiled or used by Transcription Hub in or with such software and services. Any and all information that User provides will remain confidential and Transcription Hub may only provide access to Data to third parties acting under the direction of Transcription Hub in order to fulfill the foregoing use of the Data, pursuant to confidentiality agreements, or to meet legal or regulatory requirements, such as under a court order or to a government institution if required or authorized by law. No names of people or businesses will be used by Transcription Hub to get in touch with anyone for any reason.

Third Party Websites

Links or other access to other websites and online resources may be provided by the Service or by third parties. Such websites and resources are not within the jurisdiction of Transcription Hub, and neither is Transcription Hub liable for them nor does it support them. Furthermore, User understand and agree that Transcription Hub is not responsible or liable, directly or indirectly, for any harm or loss caused or claimed to have been caused by, or in connection with, the use of or reliance on any such content, events, products, or services.

Guaranteed turnaround terms

We offer User a money-back guarantee. However, User audio must meet the following criteria for it to be eligible for the money-back guarantee:

1. Our quality team will listen to User audios and determine the quality of the audio. User will be sent email if we find that User audios do not meet our criteria for good audio.
2. Paying Difficult Audio charges for these audios does not reinstate the guarantee for the difficult audio files. It just means the turnaround will be faster and as near to the requested turnaround as possible than if User didn't pay for difficult audio.
3. The audio must be in a supported format (We accept several file formats. AIF, AIFF, AMR, AVI, DSS, DVD, DVF, FLV, M4A, MOV, MP2, MP3, MP4, MPEG, MPG, MSV, QTFF, RM, WAV, WMV, VOB, TRM, DS2 and many more).
4. If User use an URL, the URL must go directly to a downloadable audio/ video file. If any intervention is required to have an offline, playable audio, the time taken to do this conversion will be added to the turnaround time as well as additional conversion charges may become applicable.
5. User need to pay with an instant method of payment. User available options are credit card, debit card or PayPal account. We start the clock ticking the second we are notified that User paid for User order. If User pays by e-check, it takes a few business days to clear, and we won't be able to start on User order until then.
6. If User audio is longer than what User has paid for, we will send User an invoice for the difference in audio length. Please note that the countdown for turn around will start only after receipt of full payment as ours is a prepaid service.

Additional information on difficult audios.

If the audio is difficult and User has not indicated as such while placing their order, we will write to User requesting confirmation to invoice the User for the difficult audio charges as well as proceeding with the transcription. We will continue processing User's order only upon receiving email confirmation from User. The time lag due to the communication and payment of the invoice will be added to the turnaround time. We will do our best to deliver the transcripts within the requested time frame, but delays may happen due to the difficult nature of the audio.

If User needs the transcript as fast as humanly possible, please use the difficult audio option at the time of placing orders to avoid delays.If there is any more clarifications needed please check out our FAQ or send us an email at services@transcriptionhub.com

Please note that we do not guarantee transcript quality of 99% for difficult audio/video files. We will deliver the best we can.

Indemnity and Release.

By using the Service, any User Content, connecting to the Service, violating these Terms of Service, or violating the rights of another, User agree to release, indemnify, and hold harmless Transcription Hub, its affiliates, and each of their officers, employees, directors, and agents from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims, actions of any kind, and injury (including death). Residents of California are exempt from Section 1542 of the California Civil Code, which states: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor." If User is a resident of another jurisdiction, User waive any comparable statute or doctrine.

Disclaimer of Warranties

USER USE OF THE SERVICE IS AT THEIR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TRANSCRIPTION HUB EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TRANSCRIPTION HUB MAKES NO WARRANTY THAT (I) THE SERVICE WILL MEET USER REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY DOCUMENTS, PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY USER THROUGH THE SERVICE WILL MEET THEIR EXPECTATIONS.

Limitation of Liability

USER EXPRESSLY UNDERSTAND AND AGREE THAT TRANSCRIPTION HUB WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF TRANSCRIPTION HUB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF USER TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL TRANSCRIPTION HUB 'S TOTAL LIABILITY TO USER FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT USER HAVE PAID TRANSCRIPTION HUB IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO USER. IF USER ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, USER'S SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

Miscellaneous

If any part of this agreement is determined to be unenforceable or invalid, that part will be reduced or removed to the absolute least extent necessary to ensure that the rest of the agreement is still valid and enforceable. Except with Transcription Hub's prior written agreement, the user may not assign, transfer, or sublicense this Agreement. Without User permission, Transcription Hub may transfer or assign any of its rights or responsibilities under this Agreement. Without User permission, Transcription Hub may transfer or assign any of its rights or responsibilities under this Agreement. All waivers and modifications must be made in writing and signed by both parties, unless otherwise specified in this Agreement. This Agreement is the complete and exclusive statement of the parties' mutual understanding and supersedes and cancels all prior written and oral agreements, communications, and other understandings relating to its subject matter. As a result of this Agreement, no agency, partnership, joint venture, or employment is created, and the user has no power or authority to bind Transcription Hub in any way. The prevailing party in any action or process to enforce rights under this Agreement shall be entitled to costs and attorneys' fees. All notices under this Agreement shall be in writing and shall be deemed given when delivered personally, when receipt is electronically confirmed, when transmitted by facsimile or email, the day following the date of sending, when sent for next-day delivery by recognized overnight delivery service, and upon receipt, when sent by certified or registered mail, return receipt requested. This Agreement shall be governed by the laws of the State of Washington without regard to its conflict of law’s provisions.

Termination

User acknowledge that Transcription Hub in its sole discretion may, for any reason, including, without limitation, for lack of use or if Transcription Hub believes that User have violated or acted inconsistently with the letter or spirit of these Terms of Service, suspend or terminate User account (or any part thereof), or use of the Service, and remove and discard any content within the Service. User usage of the Service may be terminated for any alleged fraudulent, abusive, or illegal behavior upon referral to the relevant law enforcement agencies. Additionally, Transcription Hub reserves the right to stop offering the Service, or any component thereof, at any time, for any reason, with or without prior warning. User acknowledge and agree that Transcription Hub may immediately deactivate or delete User account and all associated information and files in User account and/or prohibit any further access to such files or the Service in the event that Transcription Hub terminates User access to the Service in violation of any provision of this Terms of Service. Furthermore, User acknowledges that in the event that Transcription Hub terminates User access to the Service, it won't be held responsible to User or any third parties.

User Disputes

You acknowledge that Transcription Hub will have no liability or obligation for your interactions with any other users of the Service and that Transcription Hub will not be held liable for any of those interactions. Although it is not required, Transcription Hub has the right to mediate disagreements between you and any other Service user.

General

These Terms of Service supersede previous terms of service between User and Transcription Hub with regard to the Service. When User utilize affiliate or third-party services, third-party content, or third-party software, User might also be bound by additional terms and conditions that might be applicable. These Terms of Service will be governed by the laws of the State of Washington without regard to its conflict of law provisions. With respect to any disputes or claims not subject to arbitration, as set forth above, User and Transcription Hub agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Washington State. The failure of Transcription Hub to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision. If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms of Service remain in full force and effect. User agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or these Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred. User may not assign this Terms of Service without the prior written consent of Transcription Hub, but Transcription Hub may assign or transfer this Terms of Service, in whole or in part, without restriction. The section titles in these Terms of Service are for convenience only and have no legal or contractual effect. Notices to User may be made via either email or regular mail. The Service may also provide notice to the User of changes to these Terms of Service or other matters by displaying notices or links to notices generally on the Service.

User Privacy

At Transcription Hub, we respect the privacy of our users. For details, please see our privacy-policy. By using the Service, you consent to our collection and use of personal data as outlined therein.

Notice for California Users

Under California Civil Code Section 1789.3, users of the Service from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. User may contact us at e24 Technologies, LLC DBA Transcription Hub 4580 KLAHANIE DR SE, NUM 127 ISSAQUAH, WA – 98029.

Questions? Concerns? Suggestions?

Please contact us at services@transcriptionhub.com to report any violations of these Terms of Service or to pose any questions regarding these Terms of Service or the Service.