Frequently Asked Questions - Medical Transcription
- I see you have two options - price per line and price per minute. What are these two options?
- What does the price per line mean?
- What is price per minute?
- How is price per minute different from price per line?
- Which would be a better option for me - price per minute or price per line?
- Can I choose one option now and change it later on?
- How would you calculate the total number of lines in a transcript?
- If I provide a template with header and footer content, does this get added on to the line count?
- If I provide normals, would this get added to the line count?
- I note you offer free trial for 15 days. What do you mean by this?
- How many minutes of audio will you transcribe during free trial?
- You say payment is postpaid - what is the billing cycle available to me?
- What are my options for making the payment?
- Can the transcripts generated by you be integrated into our EHR/EMR system?
- Do you provide transcription services directly into our EHR/EMR system?
- Do you charge extra for transcribing directly into our EHR/EMR system?
- Do you provide HIPAA compliant medical transcription?
We offer to bill you for the transcription services either on a per line of transcript or per minute of audio/video basis. You can opt for either one of the options.
The price per line is for the price that you would pay for each line of 65 characters including spaces of the transcript.
The price per minute is the price that you would pay for each minute of audio/video.
When you choose to go for the price per minute option, you will be paying for each minute of audio that you upload irrespective of how many lines of transcript is generated. When you choose to go with the price per line option, you will be paying for each line of transcript generated irrespective of how many minutes the audio duration runs to.
The costing has been made based on industry averages. The cost would be more or less the same whichever option you choose to go with.
Yes, you can opt to go with one option to begin with and change the billing preference at a later date. However, you can make this change once in three months only.
We would take the total character count of all content including spaces that has been typed out and divide it by 65 to arrive at the line count.
No, we would not add your header and footer information to the line count.
Yes, we would add the content of the normals to the line count.
If you opt to go for a per minute of audio pricing, we would bill you for normals by line count.
You can avail free trial for 15 days, i.e. two weeks, from the day you sign up for trial. You can place your free orders for 15 days and we will deliver the transcripts in the Economy @ 5 days package.
We will transcribe the first five minutes of the audio/ video file shared by you for free. This service is offered so as to demonstrate the quality that would be delivered on the transcripts.
We offer three billing cycles to suit your needs: Weekly, Biweekly, Monthly
If you require a billing cycle other than our regular cycles, email us at transcription@transcriptionhub.com and we would be willing to work with you to come up with a mutually agreeable billing cycle.
You can make the payment either via check or direct transfer to our bank account using wire transfer or ACH routing.
Yes, we can format the transcripts such that you can easily integrate them into your EHR/EMR system.
Yes, we can transcribe your recordings directly into your EHR/EMR system when provided with login credentials for the same.
No, we do not charge extra for transcribing directly into your EHR/EMR system.
Yes, we do provide HIPAA compliant medical transcription at Transcription Hub.
Hospitals, clinics, and private practices in the United States must comply with HIPAA regulations to protect sensitive information. We at Transcription Hub has a specialized team with the necessary knowledge on medical terminology as well as rules and regulations regarding HIPPA compliance and other medical transcription requisites to help you with your medical transcription needs.
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