Frequently Asked Questions - Privacy Policy

The transcripts and audio/video files will be permanently deleted, per customer request if any.

The transcripts are available online to the customer for ease of accessibility and download using customer login. Transcription Hub only maintains digital copies of the transcripts and no hard copies are made unless requested by customer. Upon completion of the transcription job, we will be sending the transcript to the customer's registered email address. The transcripts and audio files will be permanently deleted, per customer request if any.

Transcription hub does not store credit card or debit card information.

All the employees of Transcription Hub are bound by a NONDISCLOSURE/CONFIDENTIALITY AGREEMENT to help protect the privacy of the customers. The company also signs a NONDISCLOSURE AGREEMENT with the customer if requested.

"1- Transcription Hub is enabled with HTTPS protocol (HTTPS/SSL Message and Attachment Encryption) for additional security while uploading audio/videos. Transcription Hub's servers are also highly secured servers.
2- All our user accounts are protected by a password. Only you can access your transcripts from your account and to do that you need to log in with your user id and password. Multiple layers of authentication protect both sender and receiver, including password protection, site images, and session management.
3- All files are scanned for malware/virus protection."

The transcripts are search engine protected and not exposed to any search engine crawls.

Transcription Hub is enabled with HTTPS protocol (HTTPS/SSL Message and Attachment Encryption) for additional security while uploading audio/videos. Transcription Hub's servers are also highly secured servers.

No. Only you can access your transcripts from your account and to do that you need to login with your user id and password.