If your business that incorporates video presentations, interviews, or informational clips on your website, you’re doing yourself and your users a disservice if you’re not taking advantage of cost-effective video transcription services.

Closed captioning or subtitling was introduced in the early 1970s for the benefit of the deaf and hearing impaired. The concept also became popular for people who could not comprehend a non-native language. It is also used in noisy environments or public places where the audio is usually muted. Formerly, closed captioning indicated that the captions had to be activated; open captioning was visible to all viewers. Today, the terms subtitling and closed captioning are more or less synonymous.

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